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Cat Dog Circle Collars

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New Dog Accessories Pet Products Plastic Cat Dog Collar Elizabeth Circle Anti Bite and Scratching Collars Beauty Healing Brace
Size:
XS/S/M/L/XL
Feature:

This product can protect your pet’s head very well. It may be mischievous at times and get hurt accidentally. However, with this product, you can let it play peacefully!
Note:

Please allow 1-3 cm error due to manual measurement
Due to the different monitor and light effect, the actual color of the item might be slightly different from the color showed on the pictures. Thank you!

Hi dear friends,Welcome to our Bless Luck Store(Store ID 1179200),for your good purchase experience here,please notice the following tips.

We can offer Both Wholesale and Retail service, if you have a big order,Just contact us for a good discount.We will not put any invoice or promotion paper in the parcel to your clients.

When you need Revise the total amount, Please contact us to revise the total amount for you, After the order is placed before you pay.Thank you!

The lead time is about 1-7 working days. We will process your order ASAP. Sometimes it will be a little delay caused by the ERP system error and the suppliers reason.Please be more patient.

If you need Cancel the paid order before shipment,please select the reason for I do not want this order,Processing time is out of my expectation or Other reason,we will approve it soon.

About Shipment
Please make sure your name,address,post code and telephone or mobile number full and correct.If you need to Change shipping information,please tell us ASAP Before Shipment.

In order to cut down the buyer’s cost,Free Shipping CANNOT offer registered tracking number,hope for your understanding.

If you need track the parcel, You can Add 1.45USD to choose China Post Registered Air Mail.

If you need the order Faster, you can Add money to choose ePacket when it is available. Generally it is about 5-27 working days to be delivered (Not later than 35 business days).

IF you need the order urgently, Please choose the express delivery service(DHL, EMS, Fedex etc.), Just contact me to calculate the delivery fee before you pay.

If you do not received parcels in normally time, you can Contact us for delivery status before open a dispute.Please contact us to extend the buyer’s protection time if the completion time is going to be end.We promise that you will get them in the final, or we will full refund.

About Dispute and Refund
Dispute Reason for Easy Return, Shipping method was not as described and I no longer need the product are easy to be accepted when you have to open dispute for refund.

The payment will be returned in 3-15 business days after dispute finished. (Sometime it will be a few days delay caused by the Alipay and your bank reason).

You can submit refund requests up to 15 days after your order has been completed.

About Feedback
Please kindly leave us 5 Stars feedback and follow our store to be our VIP clients if you are satisfied with our products and service.

 

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Pet Stuff Club (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://petstuffclub.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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